Ketchikan Gateway Borough
 
 
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Frequently Asked Questions

What should I do if my pet becomes missing?

If you are missing your pet, contact the Animal Shelter as soon as possible to file a Lost Report.  By calling, you will be able to find out if your pet may have been brought to the Shelter by a third party, impounded by an Animal Protection officer, or if the Shelter has received a report of a found animal matching your pet's description.  The Shelter maintains a list of animals that are reported as Lost and found, and staff attempt to identify potential matches based on the callers' descriptions.  You may also download a Lost report form under "Forms" on our main page and fax, email, or bring the form to the Shelter.

You may also consider putting flyers in your neighborhood, placing an ad in the newspaper, posting on sites like Sitnews, calling the radio station, etc., about your lost pet.

We also ask that you contact the Shelter when you find a pet you have reported as lost, so that we know to stop looking for him/her.

 

What should I do if I find a lost pet?

If you find a pet that you believe is lost, contact the Animal Shelter as soon as possible to file a Found Report.  We will attempt to identify potential matches with missing reports received by the Shelter.  (You may also have other legal obligations to attempt to locate the owner before keeping the animal.)

Found pets may be brought to the Animal Shelter, or an Animal Protection officer can pick up a found pet during regular business hours.  There is no charge for turning in a found pet to the Shelter.

 

I'm going on vacation and am leaving my pet(s) with a pet-sitter or family member.  Is there anything I should know?

Here are a few helpful tips when leaving your pets with a pet sitter or family member:

  1. Make sure your pets are wearing a form of identification (dogs should be wearing their Borough dog license).
  2. Leave a copy of your pets' vaccination records with your pet sitter or family member.
  3. Ask your pet sitter or family member to always walk your dog on a leash.
  4. Remind your pet sitter or family member to call the Animal Shelter if your pet is missing or if they bite someone.
  5. Before leaving town, contact the Animal Shelter and leave your sitter's and pets' information with the staff, so that if your pet is brought into the Shelter or impounded, they can easily be identified and your pet sitter or family member notified.  (You can also download our "Pet Sitter Form" under "Forms" on our main page.)

 

Be aware that some pets can become depressed or confused when you leave and may run away or become lost when trying to find you.

Licensing your pet and having your pet sitter walk your dogs on a leash can help ensure that they are safe and sound when you return home.

 

What should I do if I or my child has been bitten by a dog?  (Or cat, or ferret?)

IF THE DOG, CAT, OR FERRET BELONGS TO YOU:

  1. Seek medical care if needed.
  2. Call the Animal Shelter and report when you were bitten and which animal bit you.
  3. By State Law, the animal will need to be quarantined to observe for signs of Rabies. If you dog, cat, or ferret has a current Rabies vaccination, the animal may be eligible to complete the quarantine at home. If they do not have a current Rabies vaccination, they will need to complete the quarantine at the Animal Shelter.

IF THE DOG, CAT, OR FERRET BELONGS TO SOMEONE ELSE:

  1. If possible, get the owner's name, phone number, and address, as well as the animal's name and description.
  2. Seek medical care if needed.
  3. Call the Animal Shelter and report when your were bitten and (if known) the owner's and animal's information.

 

It is important to report bites as soon as possible.  Instructions for reporting emergencies (including all bites) after hours are available on the Shelter's voicemail.

 

What should I do if my dog (or cat, or ferret) bites a person (myself, a family member, a friend, or a stranger)?

  1. Call the Animal Shelter and report when the bite occurred, which animal did the biting, and who was bitten.  All bites by cats, dogs, and ferrets that break the skin are required by law to be reported to the appropriate authorites.
  2. By State Law, the animal will need to be quarantined to observe for signs of Rabies.  If your dog, cat, or ferret has a current Rabies vaccination, the animal may be eligible to complete the quarantine at home.  If they do not have a current Rabies vaccination, they will need to tbe quarantined at the Animal Shelter.

It is important to report bites as soon as possible.  Instructions for reporting emergencies (including all bites) after hours are available on the Shelter's voicemail.

 

How do I borrow a Live Trap to catch a cat (or dog) on my property?

Live traps for cats and dogs are available at the Animal Shelter and are loaned out on a first-come first-served basis.  Traps may be set only during days of business, between the hours of 7:00am and 4:00pm and must be monitored by the user at all times.  Traps may generally be used to trap up to one animal per day.  Borrowers of traps are required to follow these and all other guidelines for use (available at the Shelter) and assume full liability for the use of the traps.  A trap may be borrowed for up to two weeks, but we ask that users return the trap as soon as they are finished with it so the trap can be made available to others.

 

I am interested in adopting a pet from the Animal Shelter.  What do I need to do?

We are happy to hear that you are considering adopting one of our special pets!  Please come to the Shelter to pick up an adoption application (or download an application form under "Forms" on our main page).  Please note that if you live in a rental, you will need your landlord's approval for a new pet before your application is approved.  You may have your landlord call the Shelter, or have your landlord write a letter stating that you have approval to acquire a new pet.  If you own your home, we will verify that you are the owner.  Once your application has been approved, the Shelter requires payment in full prior to processing the adoption.  We can accept payment by cash or check or credit card (there is a convenience fee for credit card use).  The Shelter does not "hold" animal -- adoptions are on a first-come, first-served basis.

All cats and dogs that are adopted from the SHelter must be spayed/neutered prior to going to their new homes.  If the pet you are interested in was previously spayed/neutered, it can go home right away.  If the pet you are interested in has not already been spayed/neutered, you will have to wait until your new friend has had her/his surgery.  Pets cannot be scheduled for surgery until payment has been received and the adoption has been processed.  Adoptions that are processed and paid prior to noon on Tuesday can go home on Thursday of the same week.  Adoptions that are processed and paid after noon on Tuesday will be delayed by one week (the pet will go home the NEXT Thursday).  You may visit a pet you have adopted at the Shelter, during business hours, as often as you would like until you can take your pet home.

Our adoption rates are listed under "Fees" on our main page.  Please note: cats, dogs, and ferrets are required by State Law to be current on their Rabies vaccination.  If the pet you are interested in has not been previously vaccinated or its vaccination cannot be verified to be current, a Rabies voucher will need to be purchased at the time of adoption.  In addition, all dogs residing in the Borough are required to be licensed at the time of adoption (and then renewed each calendar year).

For clarification of our adoption policies, please contact the Shelter.

 

Can I adopt a pet from the Animal Shelter if I do not live in Ketchikan?

The Animal Shelter does not have a residency requirement for adoption applications.  However, those interested in adopting pets from out-of-area are responsible for making all transportation arrangements and paying transportation costs.  Pets are available on a first-come, first-served basis and adoptions are not final until payment is received.  We edo not have the ability to guarantee availability of pets while waiting for payment to arrive by mail.  For pets that have not previously been spayed/neutered, payment must be received prior to noon on Tuesday and the pet will be ready to go home on Thursday of the same week.  Payments received after noon on Tuesday will result in a one-week delay (the pet will go home the NEXT Thursday).  Pets not picked up on the scheduled Thursday will result in a $20 per day boarding fee for each additional day at the Shelter.

For clarification of our adoption policies, please contact the Shelter.

 

Why am I not allowed to pet (touch, play with) the pets when I visit the Shelter?

We ask all of our visitors to refrain from sticking their hands or fingers into the cages or touching the animals.  This is to protect both the visitors and the pets.  We want to avoid anyone from getting scratched or bitten.  We also are constantly trying to keep our Shelter free from the germs that cause disease and illness, for the safety of the animals.  We know that the animals are cute and many of them would love to play, but the best way to keep the animals in our care healthy while they wait to go to loving homes is to prevent the contamination of the Shelter and the spread of germs.  We appreciate everyone's cooperation!