Airport Parking

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1. How do I pay for more parking time if I paid at the pay station?
2. How do I sign up for Passport Parking if I don't want to use the pay stations?
3. How do I extend my time if I paid for parking with Passport Parking?
4. Do I need to put my parking receipt on my vehicle's dashboard?
5. How much is parking on the Revillagigedo airport parking lot?
6. Is there still a 10-day parking lot and a 48-hour parking lot on Revillagigedo?
7. How many pay stations are there and where are they located?

Animal Protection

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1. What should I do if my pet is missing?
2. What should I do if I find a lost pet?
3. I'm going on vacation and am leaving my pet(s) with a pet-sitter or family member. Is there anything I should know?
4. What should I do if I or my child has been bitten by a dog, cat, or ferret?
5. What should I do if my dog (or cat, or ferret) bites a person (myself, a family member, a friend, or a stranger)?
6. How do I borrow a Live Trap to catch a cat (or dog) on my property?
7. I am interested in adopting a pet from the Animal Shelter. What do I need to do?
8. Can I adopt a pet from the Animal Shelter if I do not live in Ketchikan?
9. Why am I not allowed to pet (touch, play with) the pets when I visit the shelter?
10. I had a notice left on my door, what do i do now?
11. When does my dog license expire?
12. Does my ferret need a rabies vaccination?

Assessment

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1. What exemption programs are available?
2. What is personal property?
3. What is real property?
4. What is an appraisal?
5. What is an assessment?
6. What gives the appraiser the right to photograph or enter my property uninvited?
7. Are all individual real property assessments accessible?
8. Why do assessed values change from year to year?
9. What is an assessment notice and when can you expect to receive one?
10. What if you receive your assessment notice and think your assessed value should be different?
11. What if you didn’t receive an assessment notice?
12. What if you and the assessor cannot agree on the valuation?
13. What is the Board of Equalization?
14. What is your responsibility when appealing to the Board of Equalization?
15. What if you do not agree with the board findings?
16. How is the value of the tax base found?
17. How is the property tax determined?
18. What is a mill?
19. What is a mill rate?
20. Who decides what the mill rate will be?
21. How is the mill rate decided?
22. When can you expect to receive a property tax bill?
23. What if you refuse to pay the tax levied?
24. When are taxes due?
25. What is a lien?
26. How long is the redemption period?
27. What if the taxpayer hasn’t redeemed the property by the end of the redemption period?
28. How do I add or remove and owner from a parcel?
29. I was recently married, how do I change my name?
30. I was recently divorced, how do I change my name?
31. My parent died, how does it change ownership?

Elections - Running for Office

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1. What is Filing for Office?
2. Who May File?
3. What to File?
4. What are we filing for?
5. When to file?
6. Are there rules for campaigning?
7. What to expect in office?

Elections - Voter Information

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1. Who may vote in a Borough election?
2. How do I get ready to vote?
3. How can I register to vote?
4. Can I plan ahead and request a ballot ahead of time?
5. How do I vote in person for a Borough Election?
6. What if I am housebound or need help voting?
7. Where do I vote?
8. More questions?

Finance

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1. Can I pay my bill with a credit card?
2. Does the Borough have a payment drop box I can use to pay my bill?
3. Can I set up my account to pay automatically?
4. When are property tax bills mailed?
5. When are property taxes due?
6. What if I didn't receive my property tax bill?
7. How do I appeal a penalty or interest charge on my account?
8. When are property tax overpayments refunded?
9. How old do I have to be in order to obtain a senior sales tax exemption card?
10. Does a senior sales tax exemption card automatically activate my senior property tax exemption?
11. What type of property would receive the annual North Tongass Fire & EMS fee?
12. Does the North Tongass Fire & EMS fee apply to more than one structure on a property?
13. Can someone pick up my paycheck if I'm not able to?
14. How do I get a copy of my W-2 or paystub?
15. My company does business with the Borough. Can I get paid with an electronic draft rather than a check?
16. If I have an address change, which departments do I contact?

North Tongass Fire Department

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1. Who are the Board of Directors?
2. How much is this all costing?
3. What is the ISO and how does it affect me?
4. I have never had to get a burn permit before, why do I have to now?
5. So, what kind of burn barrel should I use?

Parks & Recreation

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1. Where are you located and how do I get there?
2. What are your hours?
3. What time is open swim and lap swim?
4. How do I register for a class?
5. What is the age requirement for children to swim alone in the pool?
6. What are the requirements to use the slide?
7. How many laps is a mile in the pool or on the track?
8. What kind of memberships do you have?
9. When does the next brochure come out?
10. Can I use water wings or other floatation devices?
11. What is the age requirement for children to use the appropriate locker room?

Planning and Community Development

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1. When do I need a zoning permit?
2. How long is a zoning permit valid?
3. What do I need to apply for a sign permit?
4. What is a variance?
5. What is a conditional use permit?

South Tongass Fire Department

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1. How do I apply to become a member of the South Tongass Volunteer Fire Department?

Transit

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1. What types of transportation service does Ketchikan Gateway Borough provide?
2. How is Ketchikan Gateway Borough involved with Southeast Senior Services?
3. Who can ride the Senior Van/Paratransit?
4. How do I qualify for Senior Van/Paratransit service?
5. How do I get an ADA Paratransit card?
6. What is the purpose of the ADA Paratransit Eligibility Application and phone interview?
7. What does it cost to ride the paratransit van?