Traveling with Children

Traveling with Children Policy 

Customer safety, convenience and comfort dictate what articles are allowed on the bus. Obviously, there are "gray" areas where the Bus Driver must make a judgment based on how crowded the bus is and whether or not the article will discomfort or endanger customers. Here are some guidelines for baby strollers and buggies: Both collapsible and non-collapsible strollers are allowed on buses:

  • At your request, the lift or ramp will be deployed by the Bus Driver. The bus stop or a flag stop location must be safe and accessible for the ramp to deploy.
  • An adult should ride the lift up to control the baby stroller.

Once boarded, children must be removed, and the stroller should be folded and stored under or between the seats. The child must be held in the lap of the adult customer or in a seat alongside the adult for the duration of the ride.

If the stroller does not collapse, it must:

  • Not block the aisle or doorways;
  • Be under the control of the owner at all times; and
  • May be parked with the brake set in the *priority seating area, if space is available.

*Priority Seating Area: please note that customers with disabilities and seniors have priority use of this seating area.

Accessible strollers do not need to be collapsed. KGB Transit Department classifies accessible strollers as mobility aids:

  • At your request, the lift or ramp will be deployed by the Bus Driver. The bus stop or a flag stop location must be safe and accessible for the ramp to deploy.
  • An adult should ride the lift up to control the stroller.
  • The child is allowed to stay in the stroller, and the stroller must be secured in the tie-down area.
  • Accessible strollers may be for children with disabilities or for parents with disabilities who are unable to safely hold their child.