Frequently Asked Questions

Pay By License Plate:

Note your license plate number before leaving your vehicle.

At the closest pay station enter the license plate number and follow the prompts on the screen. 

You may pay with cash or credit card. Please keep your receipt.

There are two options: Someone may go to a pay station and purchase a new session with your license plate information or you can use the VenPay smartphone app. In these instances you are purchasing a new time period, not extending your current time period. 

Search your smartphone’s app store for VenPAY. Download the free app, select the parking lot you are parked in (City/Revilla Lot, Airport/Gravina Lot, or Airport ADA/Gravina Lot), select the number of days you will be parked, and add your vehicle's license plate information. Follow the app's instructions to confirm and pay for your parking session. 

Using VenPAY's free smartphone app, select the History/Payment Receipts button and follow the prompts to extend your session. 

No. Keep your receipt with you. You may need to refer to the license plate number later should you need to purchase additional parking time.

No. When parking in either the Revillagigedo or Gravina Parking Lot, you will prepay at the pay stations located near the ferry loading entrance, the pay stations located on the first and second floor of the terminal, or through the VenPAY app. 

There are pay stations located inside and next to the Revilla Passenger Waiting Facility near the ferry entrance, on the first floor of the Airport Terminal, and on the second floor of the Airport Terminal in the secured area.